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By a reader
I've no idea how this device performs if you use a cable connection to your pc/mac, but if you use wireless it's a nightmare. You turn it on, try and print a document and get the most obscure and innaccurate messages I've seen in a while.
"Printer Offline" - when the printer is turned on and saying it is connected to your network.
"The document failed to print due to an error in the printing system" - er, ok, what is it?
Then when you reboot your PC (Windows 7) or Mac (Snow Leopard) your documents all print.
Thanks HP! Did you actually test this?
By Bullitt (Yorkshire, England)
I've been a satisfied HP customer for in excess of 10 years, and when my old faithful injet finally gave up the ghost I invested in this new and expensive model. What a disappointment! Admittedly, when all is working (which is not often), the print quality is good - but the ink is ridiculously expensive with HPs greedy chip scheme, and half the time the printer just doesn't register it at all (and therefore won't print) and I end up having to buy yet another expensive cartridge in the hope that the printer wil acknowledge it this time - and it doesn't always, so yet more money down the drain. The wi-fi is also extremely tempramental - I just connect via USB now, it's quicker and alot less stressful. Am saving up for a new printer and can't wait to throw this onto the tip - probably the last HP printer I will ever buy.
By Martin Heath (Germany)
I selected this printer as it was one of the Which recommended 'Best Buys' in its class. Installation of drivers and HP software was straightforward with Windows Vista and, when I upgraded my computer's OS to Windows 7, the printer software updated itself automatically and installed an OCR programme for the scanner. Photograph printing is the same quality as commercial outlets and so far I have no complaints.
Pricing is interesting. I watched the printer's price on Amazon for a couple of weeks before buying - it fluctuated between GBP150 and 80 over a matter of days - I bought at GBP80. I understand that there is an updated version of this printer on the market at about the GBP200 mark; therefore, this printer should be selling closer to GBP100 than the price Amazon's preferred seller has it.
By Mrs Claire Walton (Cumbria, England)
This item was purchased for our home office, to perform general administration tasks.
Initial set up was easy (Vista).
Text printing and copying are adequate, but unable to print cheques so have had to resort back to hand writing.
Quality of Photo printing is exceptional (additional ink cartridge required).
Overall, this printer is good but very noisy and slow to start up.
By Ninx (London, UK)
Wireless is easy to set up, only took me about 5 minutes, if that. Don't worry if you're not that technical, it's explained simply in the quick set up guide.
Installing the software took a little longer as there are a lot of freebies but I had no problems with it, and I have Vista so I was expecting there to be! I think the problem other people might have had with Vista is their firewall combined with Vista rather than Vista itself. Also, you can deselect the programs you don't want during installation which would significantly reduce the time it takes.
Print quality is excellent, the photos look professional! Especially if you use the proper HP papers and photo papers. Takes a little while to get used to sizing the images correctly for photos but, if you follow the instructions it isn't too much hassle and all other normal document printing is a doddle.
Scanning and copying is simple and can be done from a computer or straight from the printer. You can also print from a variety of cards and view on the screen. If you want to leave the machine on the screen also turns itself off after a while saving on power.
My only qualm would be that the cartridge alignment when you turn the machine on is quite noisy but, as it's wireless you can have it tucked away in the office with the door closed and apart from start up it's not that loud. Print speed is excellent too, none of that awful chugging for ages like my old printer! :)
All in all an excellent purchase and I'm very happy with it.
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